Webinar Recap: Create the Ideal Customer Experience, Without Giving Up Control
I had the privilege of hosting a webinar with Peter Curran, President and Co-Founder of Cirrus10, and expert consultant on designing web ecommerce architectures. You can listen to the entire webinar...
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Can Machine Learning Help Give Boost to Flagging Healthcare?
According to the World Health Organization, more people than ever are living into their 60s and older; this population will comprise 20 percent of the world’s population in 2050. Our longevity can be...
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From Committer to Chairperson: Meet Cassandra Targett, the First Woman Chair...
This year marks the 10th anniversary for Cassandra Targett here at Lucidworks. That decade saw many “firsts” for her: The first woman committer in the Lucene/Solr project in 2013, six years with the...
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Running Solr w/ Etcd
Not a recommendation. Still experimenting. Not rigorously tested. Help needed. Intimidated. Last week, while I was re-reading our blog post, Apache Solr with Kubernetes, I started thinking about the...
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How to Form Your Digital Transformation Strategy
Polaroid is a good example of why even forward thinking companies must achieve agility to meet market needs. We have some suggestions for how to go about the process. In 1991, Polaroid was a $3 billion...
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3 Common Data Challenges That Hamper Your Customer’s Search Experience
In a recent post, Marie Griffin discussed AI-powered search’s ability to improve the customer experience, boost loyalty, and increase purchases. And while there is no doubt smart search can do all of...
View ArticleWebinar Recap: Question Answering and Virtual Assistants with Deep Learning
I recently hosted a webinar with my colleague Andy Liu on “Question Answering and Virtual Assistants with Deep Learning.” I’ve linked the full replay below and am sharing this post to break down some...
View ArticleBanking Taps AI to Spot Money Laundering Schemes
In April, Danske Bank lowered its 2019 outlook as it deals with the fallout of a $223 billion money laundering scheme. Swedbank’s stockholders are nervous about U.S.-scrutiny of its money laundering...
View ArticleHow Employees Are Key to Digital Transformation
The momentum for companies to undergo digital transformation continues to grow. However, too often, digital transformation is thought of as just a technological change, forgetting that we need stewards...
View ArticleLearn How the Fortune 500 Combine Search and AI to Build a Better Online...
On Wednesday May 15th, Lucidworks is hosting its first Activate Now event in New York City. Register now to hear from leading digital commerce companies on their strategies for building a...
View ArticleUser Intent Steers AI-Powered Search
Consumers expect personalized experiences on retail sites. After all, they get them on social media, in entertainment, on mobile devices, and while they search the web — why settle for less when...
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Using Solr Tagger for Improving Relevancy
Full-text documents and user queries usually contain references to things we already recognize, such as names of people, places, colors, brands, and other domain-specific concepts. Many systems...
View ArticleClear Vision Is Vital to Digital Transformation Success
Digital transformation projects must be based on a clear vision that is propagated by the CEO to be successful, our research finds. In a review of articles and studies on the keys to digital...
View ArticleSearch is Sexy! (Again?)
You’re not taking crazy pills: Reports of the death of enterprise search are exaggerated. Search is once again in the headlines. Search is back, baby! But you can be forgiven if you didn’t know it...
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How to Make Manufacturers More Agile
Digital transformation has come to industry at last — with the aim of making every sort of manufacturer more agile and able to respond to marketplace changes. Evidence of this Fourth Industrial...
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Chatbots For Shopping, Banking & More
When chatting with a brand, customers are looking for instantaneous answers. In fact according to Chatbots magazine (yes, there actually is one), real time messaging has impacted not only personal...
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Lucidworks Named a Leader in The Forrester Wave™: Cognitive Search, Q2 2019
According to the technology research and advisory firm Forrester, “Employees and customers have an insatiable need for information. Cognitive search delivers it.” And Lucidworks is leading the market....
View ArticleSearch Was Everywhere at Gartner’s Digital Workplace
In Orlando, last weekend, Gartner held the first US edition of its Digital Workplace summit. Over two days, around 650 attendees met, mingled and learned about how digital transformation initiatives...
View ArticleUse Real-Time Data to Track Digital Transformation Progress
One often overlooked factor in successful digital transformation journeys is the integration and use of real-time data and analytics to establish metrics and track progress. This is especially...
View ArticleAverage Order Value Down? Endeca Could Be the Culprit
If you are seeing your Average Order Value (AOV) flattening or declining, and you’re still using Endeca, your search engine could be to blame. AOV is total revenue divided by number of orders. If your...
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