Strategic Ecommerce Initiatives Apparel Companies Should Implement for the...
The holiday shopping season is critical, like always, but this year has added pressures. Here’s a strategic checklist for clothing companies prepping for the most important quarter of the year, in the...
View Article12 Essential Features for a Powerful Ecommerce Search Platform
A baker's dozen of top features for an ecommerce search platform including personalization, machine learning, and multivariate testing. The post 12 Essential Features for a Powerful Ecommerce Search...
View ArticleCognitive Search Use Cases in Ecommerce Search Solutions
How retailers can evolve from simple catalog search to a hyper-personal customer experience. The post Cognitive Search Use Cases in Ecommerce Search Solutions appeared first on Lucidworks.
View Article5 Priorities for Federal CIOs
Federal CIOs have been tasked with modernizing their systems for employees and civilians. Here are 5 areas that CIOs can address to help prioritize technology-centered issues and invest wisely in new...
View ArticleStrategic Ecommerce Initiatives Consumer Electronics Companies Should...
The holiday shopping season is critical, like always, but this year has added pressures. Here’s a strategic checklist for consumer electronics companies prepping for the most important quarter of the...
View ArticleThe 3 Pillars of Digital Experience
Discover how to deliver a great digital experience on your ecommerce platform to compete in today's market. The post The 3 Pillars of Digital Experience appeared first on Lucidworks.
View Article3 Most Important Ecommerce Metrics You Are Obsessed With (And The Other 3 You...
Ecommerce search metrics you should track, report, and improve. The post 3 Most Important Ecommerce Metrics You Are Obsessed With (And The Other 3 You Should Be) appeared first on Lucidworks.
View ArticleAccuracy vs Speed – What Data Scientists Can Learn From Search
Learn how to manage the competing priorities of accuracy vs. speed when building a search application. The post Accuracy vs Speed – What Data Scientists Can Learn From Search appeared first on...
View ArticleWebinar Recap: How Personalization Beats Segmentation to Create the Next Best...
VP of Product Marketing, Justin Sears, recaps the August 12th webinar with Forrester analyst Brandon Purcell. The post Webinar Recap: How Personalization Beats Segmentation to Create the Next Best...
View ArticleHelp Remote Employees Do Their Jobs Better; It Starts with Search
You may have swept a dysfunctional intranet and knowledgebase under the rug, but mid-pandemic remote workers are rediscovering the pain of not finding what they need. Read on for tips to improve your...
View Article4 Reasons to Adopt a Managed Cloud Service
The pandemic has accelerated the move to cloud platforms. Here are a few examples of where cloud can improve the bottom line, from balance sheet to security to data availability. The post 4 Reasons to...
View ArticleLucidworks Shares the Power of Search with Google Cloud Platform Podcast
Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast. The post Lucidworks Shares the Power of Search with Google...
View ArticleWhy Everyone Hates Your Chatbot (Including You)
We hate our chatbots for two main reasons: terrible answers and a terrible experience. The post Why Everyone Hates Your Chatbot (Including You) appeared first on Lucidworks.
View ArticleMeasuring the ROI of Conversational Apps
A quick rundown (and a final warning) on how to measure, prove, and improve the ROI of conversational apps. The post Measuring the ROI of Conversational Apps appeared first on Lucidworks.
View ArticleHow to Answer Never-Before-Asked Customer Questions, Virtually
For retailers, 2020 is all about focusing on what you can control, and being as prepared as possible for what you can’t. Learn how smart chatbots can help you scale customer support to answer the...
View ArticleUsing AI to Improve Ecommerce Performance
A recent Lucidworks report surveyed retailers to investigate how e-commerce firms with over $100 million in revenue power site performance, including product discoverability, customer experience and...
View ArticleThe Crisis in the Call Center
Learn how organizations can find ways to incorporate digital solutions into the call center to improve customer and consumer experience. The post The Crisis in the Call Center appeared first on...
View ArticleHow to Improve Product Discovery Using Question Answering Systems
Question answering systems that power chatbots are traditionally thought of as a replacement for a support agent, but these systems can also be used for product discovery. Learn how Lucidworks uses...
View Article4 Most Frequently Asked Questions About the Cloud
Lucidworks’ Senior Director of Cloud Operations answers common questions and myths about the cloud, benefits of migration, and recommendations on optimizing your infrastructure. The post 4 Most...
View ArticleActivate 2020: Keynotes from Search and AI Leaders
Activate 2020 keynotes have been announced! Don’t miss out on inspiring keynotes from Lucidworks, Lenovo, Forrester, Morgan Stanley, and Salesforce. Get your pass for next week’s event to hear from the...
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