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Strategic Ecommerce Initiatives Apparel Companies Should Implement for the...

The holiday shopping season is critical, like always, but this year has added pressures. Here’s a strategic checklist for clothing companies prepping for the most important quarter of the year, in the...

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12 Essential Features for a Powerful Ecommerce Search Platform

A baker's dozen of top features for an ecommerce search platform including personalization, machine learning, and multivariate testing. The post 12 Essential Features for a Powerful Ecommerce Search...

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Cognitive Search Use Cases in Ecommerce Search Solutions

How retailers can evolve from simple catalog search to a hyper-personal customer experience. The post Cognitive Search Use Cases in Ecommerce Search Solutions appeared first on Lucidworks.

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5 Priorities for Federal CIOs

Federal CIOs have been tasked with modernizing their systems for employees and civilians. Here are 5 areas that CIOs can address to help prioritize technology-centered issues and invest wisely in new...

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Strategic Ecommerce Initiatives Consumer Electronics Companies Should...

The holiday shopping season is critical, like always, but this year has added pressures. Here’s a strategic checklist for consumer electronics companies prepping for the most important quarter of the...

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The 3 Pillars of Digital Experience

Discover how to deliver a great digital experience on your ecommerce platform to compete in today's market. The post The 3 Pillars of Digital Experience appeared first on Lucidworks.

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3 Most Important Ecommerce Metrics You Are Obsessed With (And The Other 3 You...

Ecommerce search metrics you should track, report, and improve. The post 3 Most Important Ecommerce Metrics You Are Obsessed With (And The Other 3 You Should Be) appeared first on Lucidworks.

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Accuracy vs Speed – What Data Scientists Can Learn From Search

Learn how to manage the competing priorities of accuracy vs. speed when building a search application. The post Accuracy vs Speed – What Data Scientists Can Learn From Search appeared first on...

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Webinar Recap: How Personalization Beats Segmentation to Create the Next Best...

VP of Product Marketing, Justin Sears, recaps the August 12th webinar with Forrester analyst Brandon Purcell. The post Webinar Recap: How Personalization Beats Segmentation to Create the Next Best...

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Help Remote Employees Do Their Jobs Better; It Starts with Search

You may have swept a dysfunctional intranet and knowledgebase under the rug, but mid-pandemic remote workers are rediscovering the pain of not finding what they need. Read on for tips to improve your...

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4 Reasons to Adopt a Managed Cloud Service

The pandemic has accelerated the move to cloud platforms. Here are a few examples of where cloud can improve the bottom line, from balance sheet to security to data availability. The post 4 Reasons to...

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Lucidworks Shares the Power of Search with Google Cloud Platform Podcast

Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast. The post Lucidworks Shares the Power of Search with Google...

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Why Everyone Hates Your Chatbot (Including You)

We hate our chatbots for two main reasons: terrible answers and a terrible experience. The post Why Everyone Hates Your Chatbot (Including You) appeared first on Lucidworks.

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Measuring the ROI of Conversational Apps

A quick rundown (and a final warning) on how to measure, prove, and improve the ROI of conversational apps. The post Measuring the ROI of Conversational Apps appeared first on Lucidworks.

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How to Answer Never-Before-Asked Customer Questions, Virtually

For retailers, 2020 is all about focusing on what you can control, and being as prepared as possible for what you can’t. Learn how smart chatbots can help you scale customer support to answer the...

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Using AI to Improve Ecommerce Performance

A recent Lucidworks report surveyed retailers to investigate how e-commerce firms with over $100 million in revenue power site performance, including product discoverability, customer experience and...

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The Crisis in the Call Center

Learn how organizations can find ways to incorporate digital solutions into the call center to improve customer and consumer experience. The post The Crisis in the Call Center appeared first on...

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How to Improve Product Discovery Using Question Answering Systems

Question answering systems that power chatbots are traditionally thought of as a replacement for a support agent, but these systems can also be used for product discovery. Learn how Lucidworks uses...

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4 Most Frequently Asked Questions About the Cloud

Lucidworks’ Senior Director of Cloud Operations answers common questions and myths about the cloud, benefits of migration, and recommendations on optimizing your infrastructure. The post 4 Most...

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Activate 2020: Keynotes from Search and AI Leaders

Activate 2020 keynotes have been announced! Don’t miss out on inspiring keynotes from Lucidworks, Lenovo, Forrester, Morgan Stanley, and Salesforce. Get your pass for next week’s event to hear from the...

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